Frequently Asked Questions

Everything you need to know about your Studs experience.

What materials are used in your jewelry?

We use high-quality materials including 14k gold-plated brass, sterling silver, and surgical-grade stainless steel to ensure durability and style for sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary based on destination and customs processing.

What is your return policy?

We offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned if the seal is broken.

Can I track my order?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How should I care for my jewelry?

To maintain shine, avoid contact with water, perfumes, and lotions. Store your pieces in a dry place and clean them gently with a soft microfiber cloth.